User Info

Eager-to-Learn Technical Support Line: (651) 746-4025
Hours: Monday through Thursday 11:00 a.m. to 5:00 p.m. and 6:30 to 9:30 p.m. Friday 10:00 a.m. to 2:00 p.m. CST

Welcome to Eager-to-Learn technical support! We've developed this resource to help you overcome any technical difficulties you might face while accessing our online classes. We hope our support enhances your learning experience. If the information we've placed here doesn't answer your questions, please contact ETL Support at (651) 746-4025 or email etlsupport@childcareawaremn.org.

When is technical support available?

Technical Support hours are Monday through Thursday 11:00 a.m. to 5:00 p.m. and 6:30 to 9:30 p.m. Friday 10:00 a.m. to 2:00 p.m. Central Standard Time. The phone number is (651) 746-4025. Due to the volume of calls, we cannot guarantee that we will be available to answer your call immediately, but we can guarantee that your call will be returned within 24 hours and in the order it was received. It is always a good idea to leave a call back time as well as your name and phone number. You may also email support at: etlsupport@childcareawaremn.org. E-mails will also be returned in the order they are received.

We hope that you enjoy your online learning experience with us and once again, contact us immediately if you have any questions. See you in class!